tag:mcauk.statuspage.io,2005:/historyUK Maritime and Coastguard Agency Status - Incident History2024-03-29T05:22:50ZUK Maritime and Coastguard Agencytag:mcauk.statuspage.io,2005:Incident/200302232024-01-30T11:18:00Z2024-02-20T15:38:58ZCertificate signing<p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>11:18</var> UTC</small><br><strong>Resolved</strong> - An incident with GlobalSign led to issue signing certificates.<br /><br />See: https://status.globalsign.com/incidents/y486kjz2x87z</p>tag:mcauk.statuspage.io,2005:Incident/187085522023-10-06T11:06:00Z2023-10-06T13:01:57ZCertificate signing issues<p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>11:06</var> UTC</small><br><strong>Resolved</strong> - Issues with Global Sign</p>tag:mcauk.statuspage.io,2005:Incident/177807792023-07-06T12:30:00Z2023-08-07T16:34:22ZUnable to reach service<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>12:30</var> UTC</small><br><strong>Resolved</strong> - Service unavailable for some users</p>tag:mcauk.statuspage.io,2005:Incident/107421462022-08-02T11:10:06Z2022-08-02T11:10:06ZUsers unable to reach service<p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>11:10</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>09:23</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>08:05</var> UTC</small><br><strong>Investigating</strong> - We are aware that some users are reporting issues and we are investigating.</p>tag:mcauk.statuspage.io,2005:Incident/97827532022-04-19T09:01:24Z2022-04-19T09:01:24ZTLS certificates update<p><small>Apr <var data-var='date'>19</var>, <var data-var='time'>09:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>19</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>14</var>, <var data-var='time'>13:39</var> UTC</small><br><strong>Scheduled</strong> - There will be an update to TLS certificates, some users may need to login again.</p>tag:mcauk.statuspage.io,2005:Incident/58633552020-12-22T16:56:55Z2020-12-22T16:56:55ZOutage during deployment<p><small>Dec <var data-var='date'>22</var>, <var data-var='time'>16:56</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved, partial outage following deployment.</p><p><small>Dec <var data-var='date'>22</var>, <var data-var='time'>16:55</var> UTC</small><br><strong>Investigating</strong> - We are investigating an outage following deployment. Start time 16:39</p>tag:mcauk.statuspage.io,2005:Incident/54347552020-10-28T15:52:41Z2020-10-28T15:52:41ZeCertificates not being generated<p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>15:52</var> UTC</small><br><strong>Resolved</strong> - GlobalSign service back. Customer confirmation received. Degradation 14:28 - 15:37 - 69 minutes in duration.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>15:49</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>15:49</var> UTC</small><br><strong>Identified</strong> - GlobalSign confirmed incident resulting in 503 errors.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>15:48</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>15:47</var> UTC</small><br><strong>Investigating</strong> - Outage with GlobalSign service means that certificates can not be generated, as they can not be digitally signed.</p>tag:mcauk.statuspage.io,2005:Incident/52682602020-10-05T15:30:20Z2020-10-07T09:51:25ZService degradation - 11 minutes<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>15:30</var> UTC</small><br><strong>Resolved</strong> - Following a deployment on 05 October at 3:30 one of the nodes was subject to performance degradation. Some users of UKSR would experience degrade performance, but the system was available throughout. Duration 11 mins.</p>tag:mcauk.statuspage.io,2005:Incident/49512332020-08-26T09:30:00Z2020-08-27T14:13:31ZIntermittent 504 errors<p><small>Aug <var data-var='date'>26</var>, <var data-var='time'>09:30</var> UTC</small><br><strong>Resolved</strong> - Members of the RSS team reporting intermittent timeouts on certain webpages. UKSR available for use, but with degraded performance. <br />Cause: Amazon Web Services degraded in EUWest2. Impacting many AWS customers.</p>tag:mcauk.statuspage.io,2005:Incident/43787562020-06-15T09:01:53Z2020-06-16T10:20:23ZThis is an example incident<p><small>Jun <var data-var='date'>15</var>, <var data-var='time'>09:01</var> UTC</small><br><strong>Resolved</strong> - Empathize with those affected and let them know everything is operating as normal.</p><p><small>Jun <var data-var='date'>15</var>, <var data-var='time'>08:51</var> UTC</small><br><strong>Monitoring</strong> - Let your users know once a fix is in place, and keep communication clear and precise.</p><p><small>Jun <var data-var='date'>15</var>, <var data-var='time'>08:57</var> UTC</small><br><strong>Identified</strong> - As you continue to work through the incident, update your customers frequently.</p><p><small>Jun <var data-var='date'>15</var>, <var data-var='time'>09:27</var> UTC</small><br><strong>Investigating</strong> - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.</p>